Bylaw Services

Bylaws are municipal legislation used to protect the welfare, safety and health of the residents of the Village of Pemberton, as well as to promote community standards.

Our aim is not to penalize, but to increase public awareness and education on Village Bylaws, so that the community understands the importance of them and comply voluntarily.   Other than those issues that are health and safety related, we rely on our community to report infractions so that we can followup, enforce and ticket, if necessary.

Bylaws are passed by Village Council, maintained by the Village of Pemberton Corporate and Legislative Services department, and enforced by the Bylaw Officer. Village of Pemberton bylaws address and regulate concerns such as zoning, building, parking, animal control, noise levels, and licensing.

To appeal a bylaw offence ticket, complete and submit this Bylaw Offence Appeal Form to the Village Office.

(Please note, to complete or email a PDF, you must first save the PDF to your computer.  If using a MAC, do not use MAC Preview to complete the form as it will corrupt the file).

If you need to report a noise complaint after hours, please contact the RCMP.

For lost and found animals after hours, please contact PAWS at 604 966 1185 and/or WAG at 604 935 8364.

Please note: with respect to internal Strata issues, the Village will refer these matters to Strata Councils to address.

Related Documents

Bylaw Enforcement Policy

Department Contacts

Bylaw Enforcement Officer
Anne Caverly
Phone: 604.894.6135 x 223
Email Anne

Make a Bylaw Complaint or Report an Infraction

The Village has adopted a Bylaw Enforcement Policy which establishes that the Village relies primarily, but not exclusively, on citizen complaints as a means of enforcing regulatory bylaws. Bylaw complaints must be submitted in writing and include the following information:  description of the nature of the infraction, the date, time and specific location of the infraction along with contact information of the complainant.

Bylaw complaints must be submitted in writing.  You can submit complaints the following ways:

Please note, we cannot act on a complaint without the provision of your name, address, phone number and details of your complaint.  

Considerations Before Submitting a Bylaw Complaint

Bylaw complaint information is considered confidential and will not be released, except as may be required under the Freedom of Information and Protection of Privacy Act or otherwise as required by law. The Village may require you to act as a witness, should a Bylaw complaint case proceed to Court if an infraction cannot otherwise be resolved.   

Often complaints can be resolved amicably between neighbours. It is recommended that whenever possible, residents attempt to resolve their issues before contacting the Bylaw Officer for assistance. 

I have a Noise Complaint.  Who do I talk to?

Several agencies deal with noise issues. Report excess noise to the agency related to your noise complaint:

Bylaw Services

Contact Village of Pemberton Bylaw Services by phoning 604.894.6135, email or submit an online customer service request for the following types of noise:

  • Barking dogs
  • Car alarms
  • Residential noise


Phone the RCMP non-emergency line at 604.894.6634 for the following types of noise:

  • Car alarms after hours
  • House alarms
  • Residential noise after hours and late night
  • Village noise late night

Strata Properties

Contact your Strata council or building manager to report noise in your strata complex.

Transport Canada

Phone Transport Canada at 1-800-305-2059 to report noise or nuisance from:

  • Helicopters
  • Planes
  • Drones