Recreation Programs
- Full refund is issued to patrons if the Recreation Service cancels a program.
- Full refund, less an administration fee, is issued if patron withdraws from a program more than 48 hours prior to the start date of the class.
- No refund issued if patrons withdraw from a program within 48 hours of the start date of the class.
- Once a program has started refunds are pro-rated for medical reasons upon provision of a physiotherapist or doctor’s note.
First Aid & CPR Programs
- Full refund is provided to patrons if the Recreation Service cancels a program.
- Full refund, less an administration fee, is issued if patron withdraws from a program more than seven days prior to the start date of the class.
- No refund issued if patron withdraws from a program within six days of the start date of the class.
- Once a program has started refunds are pro-rated for medical reasons upon provision of a physiotherapist or doctor’s note.
Fitness Centre Memberships
- Ten (10) time passes are non-refundable; however, can be transferred to another patron.
- Refunds are pro-rated for medical reasons upon provision of a physiotherapist or doctor’s note.
- Refunds are pro-rated if a patron is moving out of town upon proof of a forwarding address.