Comfort Letters

Owners or prospective owners of Property within the Village can request a Letter of Comfort from the Village of Pemberton for the fee of $100 an hour (minimum $25 fee) as per Fees and Charges Bylaw No 905, 2021 Schedule A. (Hyperlink the bylaw

Comfort Letters provide an overview of the property. Information is compiled based on existing historical information in the Village's records. A comfort letter does not provide copies of the documents.
This information can include (but is not limited to):
  • Any outstanding violations against the property
  • A written record of permits and occupancy dates
  • Confirmation of zoning
  • Permitting requirements
  • Environmental concerns
  • Fire Inspection dates (only for Commercial/Industrial)
  • Any outstanding invoices against the property

To request a letter of comfort please email and include the legal lot description and civic address of the property as well as your questions. Staff will not process the request and collect payment as required. Please allow 7 to 14 business days for a response.